ACCESS GRANTED

These Terms of Use govern your use of our website at https://www.mysouq.com (the Site). My Souq is the online e-commerce marketplace owned and operated by Al Massar Al Raed, a company established under the laws of the Kingdom of Saudi Arabia.

For the purposes of these Terms of Use, “we”, “our” or “us” refer to Al Massar Al Raed Company and “you” or “your” refers to the specific individual accessing the Site. To contact us, please email care@mysouq.com.

1. Acceptance of these Terms

These website terms of use (Terms) constitute a legal agreement between us and you. By using the Site, you confirm that you accept these Terms and that you agree to comply with them. If you do not accept and agree to comply with these Terms, then you must not use the Site.

You are also responsible for ensuring that all persons who use the Site through your network are aware of these Terms and other applicable terms and conditions, and that they comply with them.

2. Availability, reliance, third-party links

The Site is made available free of charge and we do not guarantee that the Site, or any content on it, will always be available, error-free, or uninterrupted. We may suspend, withdraw, or restrict the availability of all or any part of the Site at any time without notice.

The content on the Site is provided for general information purposes only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking any action based on the content on the Site.

3. Linking to the Site

You may link to the Site provided that you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. We reserve the right to withdraw linking permission without notice.

4. Use of material on the Site

We are the owner or licensee of all intellectual property rights in the Site and the material published on it. This content is protected by copyright and other laws.

5. Prohibited use

• Using any part of the materials or content on the Site for commercial purposes without our prior written permission.
• Data mining, scraping, crawling, or using any automated service to access the Site.
• Using the Site in any manner that infringes any intellectual property rights.
• Knowingly introducing viruses, trojans, worms, or other malicious materials.
• Gaining or attempting to gain unauthorized access to the Site.

6. Personal data

Please refer to our privacy policy that governs how we will process your personal data when you use the Site.

7. Our liability to you

We do not exclude or limit our liability where it would be unlawful to do so. However, we exclude all implied conditions, warranties, and representations.

8. Entire agreement and language

These Terms constitute the entire agreement between you and us relating to your use of the Site.

9. Governing law and jurisdiction

These Terms shall be subject to the laws of the Kingdom of Saudi Arabia. Any disputes shall be referred to the competent Saudi court.

10. Notification of changes

We may amend these Terms from time to time. Please check these Terms to ensure that you understand the terms that apply at that time.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.mysouq.com (the Site). My Souq is an online e-commerce marketplace owned and operated by Al Massar Al Raed, a company established under the laws of the Kingdom of Saudi Arabia.

For any questions or concerns, please contact us atcare@mysouq.com.

1. Information We Collect

We may collect the following types of personal data when you use our Site:

• Personal identification information (name, email address, phone number, etc.).
• Payment and transaction details.
• Technical data such as IP address, browser type, and usage statistics.
• Any other information you voluntarily provide.

2. How We Use Your Information

We use the collected information to:

• Provide and manage our services.
• Process transactions securely.
• Improve and personalize user experience.
• Communicate with you regarding updates or offers.
• Ensure security and prevent fraudulent activity.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

• Service providers assisting in site operation and payment processing.
• Legal authorities when required by law.
• Business partners for promotional activities (with your consent).

4. Data Security

We implement security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can adjust your browser settings to disable cookies.

6. Your Rights

You have the right to:

• Access, update, or delete your personal data.
• Withdraw consent for data processing.
• Request information about how your data is used.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Please review this page periodically to stay informed about any changes.

8. Governing Law

This Privacy Policy is governed by the laws of the Kingdom of Saudi Arabia.